Telemedicine offers patients quick and convenient access to care via phone or video for urgent care needs. Plus, it is an affordable option for treatment of common issues like sinus infections, rashes and more. Avoiding in-person visits saves patients travel and wait times and keeps them out of germy waiting rooms.
First Stop Health members can talk to a doctor 24/7 within 6 minutes (on average). Using our mobile app, website or with a phone call, patients avoid waiting rooms and paperwork — and get the quality, convenient care they deserve. To learn more about our telemedicine solution, download our overview.
Telemedicine is a convenient way to visit a doctor virtually for urgent care needs. At First Stop Health, our members can talk to a doctor 24/7 and within 6 minutes (on average). The steps are easy:
- Request a visit via app, website or phone
- Wait for the doctor to give a call back
- Describe your symptoms so the doctor can diagnose your issue and provide a treatment plan
For more information, you can read these steps to see how a visit is requested, performed and followed up.
Telemedicine treats non-emergency, common issues like sinus infections, sore throats, earaches, dermatological concerns and more. Doctors can also advise on physical problems and answer medical questions.
Telemedicine benefits members, employers and even benefits consultants in many ways. Read more about how telemedicine healthcare is changing the medical world.
Insurance companies do offer telemedicine, however, wait times are often long and visits can be rushed. For patients, carrier-embedded telemedicine requires registration and payment. For employers, telemedicine visits are tied to the medical plan and impact claims like other healthcare costs.
First Stop Health supports employers by guaranteeing high utilization and savings, offering employee engagement initiatives and providing detailed monthly reporting. For employees, we offer little-to-no consult fee, no pre-registration, access within 6 minutes (on average) to see a doctor and care that people love®. And for employers, there are no claims to impact healthcare costs. See here for specific statistics on how our Telemedicine differs from carrier-embedded telemedicine.
At First Stop Health, we are proud to provide care that people love®. We have +77 patient and +89 client Net Promoter Scores (NPS). See the results of our Client Survey here.
First Stop Health doctors are board-certified, licensed and US-based physicians who are readily available to treat members in all 50 states. They also work with First Stop Health employees to deliver accurate medical information to all members. You can meet the doctors here to find out more about their personal lives and journeys.
Yes! First Stop Health can customize plans with consult fees. Employees at the same company can have different consult fees based on their High Deductible Health Plans (HDHPs). This comparison shows the difference in utilization, ROI and savings for implementing a consult fee versus not implementing one.
First Stop Health supports a variety of industries and a range of group sizes. From manufacturing and professional services to healthcare and education, we can support employees with our Telemedicine, Virtual Primary Care and Virtual Mental Health solutions. Learn more about the utilization, ROI and savings for these industries.
In today’s workforce, there are many barriers to getting care. Whether it’s avoiding missed workdays, inconvenience or high costs, employees are less likely to seek care – ultimately affecting their own and their employer’s productivity. Telemedicine is a great resource to support employees’ mental and physical health. To learn more about how telemedicine can support employee productivity, see here.
Patients, doctors and employers alike are planning to maintain and even increase usage of telemedicine in 2022 and the future. Because telemedicine is convenient, cost-effective and expands access equity, studies reveal that it’s here to stay. See the research to learn more.