Founded in 2011, First Stop Health was the idea of co-founders Ken Anderson, Dr. Mark Friedman, and Patrick Spain. Their goal was to provide telemedicine services to address the U.S. healthcare systems' twin challenges of rapidly rising and unsustainable costs and the growing gap in access to primary care physicians. By bundling patient and financial advocacy, the company found that it could address another issue as well: helping employers and patients navigate an often opaque, unquestionably diffcult-to-understand healthcare system. First Stop Health initiated its sales activities to consumers in 2012 and to employers in 2013. In 2014 First Stop Health began offering nationwide coverage and in 2015 the company completed building its own physician network.
First Stop Health provides telemedicine services to consumers and employers. Through its nationwide network of physicians we treat members' everyday health issues over the phone and online, any time. Our physicians are licensed in all 50 states and D.C. As an adjunct to its telemedicine services, First Stop Health provides employers with advocacy services that consist of patient advocacy for employees and financial advocacy (bill remediation) for employees and their employers. The goal of telemedicine companies is to deliver quick, convenient, and affordable healthcare services to its members. By aligning itself with patients' interests, First Stop Health is in the vanguard of moving U.S. healthcare toward a consumer-centric system.
First Stop Health is privately held and headquartered in Chicago.

Meet the Team

Patrick Spain
Co-Founder, Chairman, CEO

Spain started First Stop Health because of his own unsatisfactory experience with the healthcare system and his desire to improve that experience for others.

Spain is a serial entrepreneur who has founded or cofounded four Web-based companies. Co-founder and long-time chairman and CEO of Hoover’s, Inc., Spain led the company from a small book publisher in 1992 to a profitable, publicly traded online business information services company with $31 million in revenue in 2001 with a sale to D&B in 2003 for $119 million.

Spain was also the founder, chairman and CEO of HighBeam Research, which he started in 2002 and sold to Cengage Learning in December, 2008. He also co-founded and serves as executive chairman of Newser, a news filtering and summarization service with an audience of over three million readers each month.

Spain serves as a board member of Televerde a rapidly growing, socially responsible telemarketing service and InfoArmy a Silicon Valley-based company information service that is using crowd sourcing to revolutionize data collection, quality and delivery. Until recently Spain served on the boards of SmartAnalyst, a research company that serves the pharma industry and GuideStar, the largest and most trusted database of information on the not-for-profit sector. Spain is a member of the Board of Governors of Opportunity International, the largest and best capitalized micro-lender in the world.

Spain has worked in the technology industry since 1979 and has a bachelor’s degree from the University of Chicago and a law degree from Boston University.

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Patrick Spain
Patrick Spain,
Co-Founder, Chairman, CEO

Spain started First Stop Health because of his own unsatisfactory experience with the healthcare system and his desire to improve that experience for others.

Spain is a serial entrepreneur who has founded or cofounded four Web-based companies. Co-founder and long-time chairman and CEO of Hoover’s, Inc., Spain led the company from a small book publisher in 1992 to a profitable, publicly traded online business information services company with $31 million in revenue in 2001 with a sale to D&B in 2003 for $119 million.

Spain was also the founder, chairman and CEO of HighBeam Research, which he started in 2002 and sold to Cengage Learning in December, 2008. He also co-founded and serves as executive chairman of Newser, a news filtering and summarization service with an audience of over three million readers each month.

Spain serves as a board member of Televerde a rapidly growing, socially responsible telemarketing service and InfoArmy a Silicon Valley-based company information service that is using crowd sourcing to revolutionize data collection, quality and delivery. Until recently Spain served on the boards of SmartAnalyst, a research company that serves the pharma industry and GuideStar, the largest and most trusted database of information on the not-for-profit sector. Spain is a member of the Board of Governors of Opportunity International, the largest and best capitalized micro-lender in the world.

Spain has worked in the technology industry since 1979 and has a bachelor’s degree from the University of Chicago and a law degree from Boston University.

Maria Opdycke
Chief Operating Officer

Opdycke comes to First Stop Health from Chicago-based myFootpath.com, a provider of innovative enrollment solutions for higher education institutions. There, she most recently served as vice president of strategic develop and previously as vice president of operations. Prior to her experience at myFootpath.com, Opdycke was a co-founder of Malia Designs, a mission-driven, fashion accessories business where she sourced internationally-produced products, developed domestic distribution channels and managed daily operations was the co-founder of a mission-driven fashion served as senior economist at Griffin, Kubik, Stephens & Thompson, a Chicago-based investment dealer that specialized in debt securities, including municipal bonds.

Opdycke earned a bachelor’s degree in economics at Miami University, Oxford, Ohio and an MBA in finance and entrepreneurship from the Booth School of Business at the University of Chicago.

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Maria Opdycke
Maria Opdycke,
Chief Operating Officer

Opdycke comes to First Stop Health from Chicago-based myFootpath.com, a provider of innovative enrollment solutions for higher education institutions. There, she most recently served as vice president of strategic develop and previously as vice president of operations. Prior to her experience at myFootpath.com, Opdycke was a co-founder of Malia Designs, a mission-driven, fashion accessories business where she sourced internationally-produced products, developed domestic distribution channels and managed daily operations was the co-founder of a mission-driven fashion served as senior economist at Griffin, Kubik, Stephens & Thompson, a Chicago-based investment dealer that specialized in debt securities, including municipal bonds.

Opdycke earned a bachelor’s degree in economics at Miami University, Oxford, Ohio and an MBA in finance and entrepreneurship from the Booth School of Business at the University of Chicago.

David Guttman
President

David Guttman led several early stage tech-based companies and has over 10 years of online B2B and B2C experience. David was recently the SVP and General Manager of Web Research Products Group for Cengage Learning. Prior, David was COO of HighBeam Research. David has over 25 years of financial, operating and technology experience in various capacities with companies from startups to the Fortune 500.

David graduated from Brown University with a dual degree in computer science and organizational behavior and management and holds an MBA from the Wharton School at the University of Pennsylvania.

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David
David Guttman,
President

David Guttman led several early stage tech-based companies and has over 10 years of online B2B and B2C experience. David was recently the SVP and General Manager of Web Research Products Group for Cengage Learning. Prior, David was COO of HighBeam Research. David has over 25 years of financial, operating and technology experience in various capacities with companies from startups to the Fortune 500.

David graduated from Brown University with a dual degree in computer science and organizational behavior and management and holds an MBA from the Wharton School at the University of Pennsylvania.

Ben McInturff
Director of Technology and Development

With 11 years of experience developing in the latest technologies such as .NET, PHP, and iOS, McInturff has worked extensively with content management systems in both the Microsoft and Open Source stacks. As an end-to-end web developer, he maintains every point in content delivery systems from the back-end to user interfaces. With experience in developing platforms for news and financial verticals, McInturff brings unique capabilities to developing and maintaining FSH's secure, real-time healthcare services platform. McInturff has extensive experience in developing for mobile delivery platforms.

McInturff has a bachelor's degree in computer science from the Illinois Institute of Technology. He also earned an MBA from IIT's Stuart School of Business, and is a member of its Beta Gamma Sigma chapter.

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Ben McInturff
Ben McInturff,
Director of Technology and Development

With 11 years of experience developing in the latest technologies such as .NET, PHP, and iOS, McInturff has worked extensively with content management systems in both the Microsoft and Open Source stacks. As an end-to-end web developer, he maintains every point in content delivery systems from the back-end to user interfaces. With experience in developing platforms for news and financial verticals, McInturff brings unique capabilities to developing and maintaining FSH's secure, real-time healthcare services platform. McInturff has extensive experience in developing for mobile delivery platforms.

McInturff has a bachelor's degree in computer science from the Illinois Institute of Technology. He also earned an MBA from IIT's Stuart School of Business, and is a member of its Beta Gamma Sigma chapter.

Robyn Docherty
Vice President of Finance

Robyn Docherty has been involved with early stage tech-based companies since joining HighBeam Research in 2004. She served as VP of Finance & Operations in the Web Research Products Group of Cengage Learning after it acquired HighBeam. More recently she was Director of Finance at Hireology, a Chicago based SaaS hiring platform. Ironically, Docherty started her career working for very large companies in New Zealand, but after moving to the US, she has found her home in the start-up company culture.

Docherty graduated from the University of Waikato with a Bachelor of Management Studies and was a member of the Institute of Chartered Accountants of New Zealand.

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Robyn Docherty
Robyn Docherty,
Vice President of Finance

Robyn Docherty has been involved with early stage tech-based companies since joining HighBeam Research in 2004. She served as VP of Finance & Operations in the Web Research Products Group of Cengage Learning after it acquired HighBeam. More recently she was Director of Finance at Hireology, a Chicago based SaaS hiring platform. Ironically, Docherty started her career working for very large companies in New Zealand, but after moving to the US, she has found her home in the start-up company culture.

Docherty graduated from the University of Waikato with a Bachelor of Management Studies and was a member of the Institute of Chartered Accountants of New Zealand.

Mark L. Friedman, MD FACEP FACP
Co-Founder, Chief Medical Officer

Dr. Friedman is Assistant Clinical Professor of Trauma and Emergency Medicine at the University of Connecticut. He is a nationally recognized expert in medical cost containment, serving as an adviser to various government entities on medical billing, fraud, and abuse.

Formerly, he was Chief of Emergency Medicine at St. Elizabeth’s Hospital of Boston, Assistant Professor of Medicine at Tufts University School of Medicine, Assistant Clinical Professor of Emergency Medicine at the University of Illinois, and Adjunct Professor of Public Health at Benedictine University. Dr. Friedman has also served as president of The Brighton Group, a medical billing and consulting company, and CEO of National Medical Claims Analysts.

Dr. Friedman is a graduate of the Pritzker School of Medicine of the University of Chicago and the Kron Scholar Program of the University of North Carolina’s Kenan Flagler School of Business. He is a Fellow of the American College of Physicians and a Life Fellow of the American College of Emergency Physicians.

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Mark L. Friedman
Mark L. Friedman, MD FACEP FACP,
Co-Founder, Chief Medical Officer

Dr. Friedman is Assistant Clinical Professor of Trauma and Emergency Medicine at the University of Connecticut. He is a nationally recognized expert in medical cost containment, serving as an adviser to various government entities on medical billing, fraud, and abuse.

Formerly, he was Chief of Emergency Medicine at St. Elizabeth’s Hospital of Boston, Assistant Professor of Medicine at Tufts University School of Medicine, Assistant Clinical Professor of Emergency Medicine at the University of Illinois, and Adjunct Professor of Public Health at Benedictine University. Dr. Friedman has also served as president of The Brighton Group, a medical billing and consulting company, and CEO of National Medical Claims Analysts.

Dr. Friedman is a graduate of the Pritzker School of Medicine of the University of Chicago and the Kron Scholar Program of the University of North Carolina’s Kenan Flagler School of Business. He is a Fellow of the American College of Physicians and a Life Fellow of the American College of Emergency Physicians.

Teira Gunlock
Vice President of Client Services

Gunlock comes to First Stop Health with extensive healthcare experience and a passion for service. Her interest in telemedicine blossomed in graduate school where she conducted research and planned new processes for reducing inconvenient and exhausting trips to specialists for follow-up care for inpatient rehabilitation patients. To be exposed to a multitude of care settings and provider systems, she joined Professional Research Consultants, Inc. (PRC), a national leader in healthcare market research. Over her seven years there, she consulted with leading health systems across the country to help them understand patient experience and physician engagement data and use it to improve.

Gunlock earned a bachelor’s degree in philosophy at the University of Missouri, Columbia, Missouri and an MHA from the School of Medicine, also at the University of Missouri.

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Teira Gunlock
Teira Gunlock,
Vice President of Client Services

Gunlock comes to First Stop Health with extensive healthcare experience and a passion for service. Her interest in telemedicine blossomed in graduate school where she conducted research and planned new processes for reducing inconvenient and exhausting trips to specialists for follow-up care for inpatient rehabilitation patients. To be exposed to a multitude of care settings and provider systems, she joined Professional Research Consultants, Inc. (PRC), a national leader in healthcare market research. Over her seven years there, she consulted with leading health systems across the country to help them understand patient experience and physician engagement data and use it to improve.

Gunlock earned a bachelor’s degree in philosophy at the University of Missouri, Columbia, Missouri and an MHA from the School of Medicine, also at the University of Missouri.


Advisory Board

Steve Vivian
Board of Director

Stephen Vivian is a Principal & Founder of Kestrel Capital Group and has spent over 20 years financing and investing in growth oriented companies. He has deep experience as a principal investor across all stages of an enterprise’s life cycle, including start-ups. Prior to co-founding Kestrel in 2011, Vivian spent 15 years at Prism Capital, having joined as Prism’s second full-time professional in 1999. Prism invested in 40 companies across two (one start-up and one mezzanine) funds.

Vivian has been an active industry leader, having served as a past Chairman of the Small Business Investors Alliance, or SBIA (formerly known as NASBIC). He was also active in the inception of the Illinois Venture Capital Association and serves on the President’s Leadership Council of the Chicago Field Museum. Steve received both an MBA and a BS in General Engineering from the University of Illinois and has been a frequent speaker on the Urbana / Champaign campus, as well as at other colleges and universities. He also serves on the faculty of the Venture Capital Institute and has served on the board of numerous other not-for-profit entities.

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Steve Vivian
Steve Vivian,
Board of Director

Stephen Vivian is a Principal & Founder of Kestrel Capital Group and has spent over 20 years financing and investing in growth oriented companies. He has deep experience as a principal investor across all stages of an enterprise’s life cycle, including start-ups. Prior to co-founding Kestrel in 2011, Vivian spent 15 years at Prism Capital, having joined as Prism’s second full-time professional in 1999. Prism invested in 40 companies across two (one start-up and one mezzanine) funds.

Vivian has been an active industry leader, having served as a past Chairman of the Small Business Investors Alliance, or SBIA (formerly known as NASBIC). He was also active in the inception of the Illinois Venture Capital Association and serves on the President’s Leadership Council of the Chicago Field Museum. Steve received both an MBA and a BS in General Engineering from the University of Illinois and has been a frequent speaker on the Urbana / Champaign campus, as well as at other colleges and universities. He also serves on the faculty of the Venture Capital Institute and has served on the board of numerous other not-for-profit entities.

Thomas Chiang
Advisory Board Member

Thomas Chiang is a senior corporate development, corporate venture, and product development executive. Through experiences from industry leading organizations, innovative startups, and senior advisory roles, Chiang brings a unique combination of perspectives to new venture, growth strategy development, and execution. Chiang successfully built and led teams, products, and new initiatives within Healthcare, Technology, and Financial Services sectors.

Chiang was 2nd VP – New Growth Ventures at Trustmark Insurance between 2008 and 2009, and the Executive Director – Strategic Business Development / Program and Product development at Blue Cross Blue Shield Association from 2011 to 2013, and currently serves as Executive in Residence at the Catapult Chicago. Chiang also serves as a mentor for Healthbox, and MATTER Chicago, and on the advisory board of Mozart Medical.

Chiang has a bachelor of arts degree from Northwestern University and an MBA from the Tuck School of Business (Dartmouth

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Thomas Chiang
Thomas Chiang,
Advisory Board Member

Thomas Chiang is a senior corporate development, corporate venture, and product development executive. Through experiences from industry leading organizations, innovative startups, and senior advisory roles, Chiang brings a unique combination of perspectives to new venture, growth strategy development, and execution. Chiang successfully built and led teams, products, and new initiatives within Healthcare, Technology, and Financial Services sectors.

Chiang was 2nd VP – New Growth Ventures at Trustmark Insurance between 2008 and 2009, and the Executive Director – Strategic Business Development / Program and Product development at Blue Cross Blue Shield Association from 2011 to 2013, and currently serves as Executive in Residence at the Catapult Chicago. Chiang also serves as a mentor for Healthbox, and MATTER Chicago, and on the advisory board of Mozart Medical.

Chiang has a bachelor of arts degree from Northwestern University and an MBA from the Tuck School of Business (Dartmouth

Robert Garber
Advisory Board Member

Robert Garber is currently a Partner at 7wire Ventures, where he focuses on investments in healthcare IT, mobile & digital healthcare, and technology-enabled services that empower consumers in today’s changing healthcare eco-system. Previously, he served as Managing Director of Stratus Ventures where he focused on early and growth-stage companies leveraging technology to develop compelling products and services. At Stratus, Garber provided executive-level advisory and interim management services to companies seeking growth through strategic, operational and financial initiatives.

Until 2013, Garber also served as Managing Director of KB Partners, a $100 million technology and healthcare venture fund which he joined in 1997. At KB Partners he focused on investments in software, IT infrastructure, healthcare technology, and technology-enabled services. While at KB Partners, Robert lead or participated in the investment of over $44 million.

Garber received a Bachelor of Arts degree from the University of Pennsylvania and a Master of Business Administration degree from the Kellogg Graduate School of Management and.

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Robert Garber,
Advisory Board Member

Robert Garber is currently a Partner at 7wire Ventures, where he focuses on investments in healthcare IT, mobile & digital healthcare, and technology-enabled services that empower consumers in today’s changing healthcare eco-system. Previously, he served as Managing Director of Stratus Ventures where he focused on early and growth-stage companies leveraging technology to develop compelling products and services. At Stratus, Garber provided executive-level advisory and interim management services to companies seeking growth through strategic, operational and financial initiatives.

Until 2013, Garber also served as Managing Director of KB Partners, a $100 million technology and healthcare venture fund which he joined in 1997. At KB Partners he focused on investments in software, IT infrastructure, healthcare technology, and technology-enabled services. While at KB Partners, Robert lead or participated in the investment of over $44 million.

Garber received a Bachelor of Arts degree from the University of Pennsylvania and a Master of Business Administration degree from the Kellogg Graduate School of Management and.