Virtual Mental Health

Support for mental well-being anytime, anywhere.

About Virtual Mental Health

A virtual care solution for the mind.

About 1 in 5 Americans, experience mental illness each year. First Stop Health offers a single virtual care solution for mental and physical health. 

In combination with our Virtual Primary Care or Virtual Urgent Care (Telemedicine), Virtual Mental Health offers patients 24/7 access to short-term, solution-focused counseling via app, web or phone. Plus, there is zero cost for employees and their family members to access this care.
Download the Virtual Mental Health Guide

What we treat.









Work and family concerns


Substance use

Easy to use

How it works.

  • Patients initiate consults using the FSH app, web or phone 
  • Experienced care representatives assess patients concerns 
  • Consults with an appropriate licensed counselor are scheduled 
  • Counselor consultations occur via phone
  • Additional care, if appropriate, can be referred and coordinated with mental health specialists
All counselors hold Master’s-level degree

or above in counseling, social work, psychology or related mental health profession.

$0 cost

for employees and their family members.

Ability to request a specific counselor gender

and employees see the same counselor throughout patient experience

Smart reporting

Integrated reporting, quarterly review meetings for employers and one onboarding process.

Request a Proposal

Learn more about FSH's Virtual Mental Health is different than basic EAPs. 

Download the Tearsheet


Have questions about Virtual Mental Health?

Check out our frequently asked questions page to learn more. 

Go to FAQs