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Patients

Feel better, faster with Telemedicine.

Provided by your employer.
Powered by 24/7 doctors.
Centered on you.

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HOW IT WORKS

Talk to a doctor via phone or video anytime, anywhere.

From the flu bug to bug bites, we’re here.

Feel better, faster

We're here for you 24/7.

STEP 1
Request a visit

It takes just a few clicks on the mobile app or website or a quick phone call. No registration is required.

STEP 2
Talk to a doctor

A doctor will call you directly or join with video on the mobile app or website, typically in under 3 minutes.

STEP 3
Get diagnosis & treatment within minutes

Your doctor will listen to your symptoms, diagnose your issue and provide a treatment plan, which may include a prescription. (In the rare case your issue can’t be treated virtually, we’ll provide next steps.)

STEP 4
Get back to life

And that’s it! If your doctor wrote you a prescription, you’ll be able to pick it up quickly from your preferred pharmacy and get back to what matters most.

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Why patients like you love telemedicine

FAQs

Things to Know

  • Common drugs like antihistamines and antibiotics. 

  • Maintenance medications used to treat things like high cholesterol, diabetes, hypertension, and more. (This is usually a one-time thing, for when you’re in a pinch.)

  • Any controlled substances, such as opioids or amphetamines, etc.
  • Lifestyle medications, such as hair loss or erectile dysfunction medication
  • Diet pills such as phentermine 

We’re a great option for numerous conditions. Here are some examples:

  • Sinus infections
  • Coughs or bronchitis 
  • Sore throats
  • Urinary tract infections (UTIs)
  • Skin rashes or bug bites
  • Earaches
  • Injuries or muscle pain
  • Pink eye
  • Medical questions 
  • Fevers

Always call 911 for medical emergencies.

As much as you want! We’re here 24/7, even on weekends and holidays.

Typically, employers provide First Stop Health’s services at little to no cost to you. Check the membership email or letter you received when your employer added you to their First Stop Health plan.  You can also contact your HR team, or just ask us when you call to request a visit.

You sure can! Just be sure to request one during your visit. We’ll send you a follow-up email with your doctor’s note, but you can also find it in your mobile app or on our website. 

No. Dependents of all ages can use First Stop Health.

Absolutely. We understand there's a lot at stake when it comes to the privacy of individual information. Therefore, we keep health information (i.e., medical information, diagnosis, medical treatment, etc.) protected to keep your identity safe.

The easiest way to use First Stop Health

Our app makes talking to a doctor even easier.

Here’s what you can do:

  • Request a doctor in a few clicks
  • Download your sick note
  • Update your profile
  • View instructions from your doctor
  • Listen to a recording of your doctor consult

You can also call 888-691-7867

Need support?

Questions? Need assistance?