Support and guidance without leaving home
It takes just a few clicks on the mobile app or website. No registration is required.
We’ll call you for an initial assessment and match you with a counselor who specializes in your area of need.
Visits take place via phone or video and last about an hour. Your counselor will work with you to define and work toward your goal.
If one visit is all you need, great! But, if like most people, you need more, you can schedule another visit.
“I had a great experience. The counselor was so kind and respectful while also able to help me get closer to my goals. Within the short time we talked, she was able to help me see things differently and really helped me make sense of everything going on within just one session. Really appreciate the benefit during these unprecedented times.”
“My counselor is fantastic. I give her a 5 out of 5. She is very calm, kind and Understanding. She’s really helped me pull through a really hard time.”
Short-term counseling takes a solution-oriented approach. During this type of counseling, you’ll focus on identifying immediate solutions to the issue you are facing. Learn more here.
Typically, employers provide First Stop Health’s services at little to no cost to you. Check the membership email or letter you received when your employer added you to their First Stop Health plan. You can also contact your HR team, or just ask us when you call to request a visit.
45-60 minutes on average.
Our counselors are here to help you with depression and anxiety, work/life stress, marital or relationship concerns, substance use, grief and more.
First Stop Health Virtual Counseling is short-term. You will work with your counselor to gain the tools and skills you need to feel better. The number of visit you have will depend upon your progress and level of need.
If you and your counselor determine that you need long-term or a higher level of care, they will help you find a provider in your insurance network (if applicable).
A First Stop Health counselor with a Master’s-level degree or above in counseling, social work, psychology or a related mental health profession.
Generally speaking, our counseling is well-suited to help provide short-term, solution focused support to parents. Though handled on a case-by-case basis, it’s typically recommended that minors seek more specialized, longer-term support beyond virtual counseling.
If you currently have an established relationship with a mental healthcare provider, we believe it is in your best interest to continue that ongoing relationship. Their deeper understanding of your current mental health and the history you've established will allow them to provide you with personalized support and guidance.
If it is an emergency, in-the-moment guidance is also available if you need support in a moment of crisis. You can also call the 9-8-8 hotline for emotional support and crisis counseling.
Our app makes getting care even easier. Here's what you can do: