First Stop Health doctors are here for you.

July 1, 2024

First Stop Health

As part of your First Stop Health benefit, you can get medical help without leaving your home. Let's learn what our virtual primary and urgent care doctors do and how they can help you and your family.

What do virtual urgent care doctors do?

First Stop Health urgent care doctors are here to help with immediate health issues that are not an emergency. They provide care in minutes and you don't even need to leave your home. Here are some things they do:

  • Treat Minor Illnesses
    Virtual urgent care doctors can help with minor illnesses like colds, skin rashes or the flu. They'll give you advice, prescribe medications and tell you how to take care of yourself.*

  • Assess Symptoms and Give Advice
    If you have symptoms that worry you but are not serious enough for the emergency room, virtual urgent care doctors can talk to you about them. They can help you decide if you need more care or if you can manage at home.

  • Refill Prescriptions
    If you need more of your regular medicine, virtual urgent care doctors can do a one-time prescription refill. This is helpful if you can't get to your regular doctor or need a refill outside of office hours.

What do virtual primary care doctors do?

Virtual primary care doctors are the ones you see for regular check-ups and health advice. They do things just like regular doctors in an office, but you can talk to them via phone or video. Here are some important things they do:

  • Regular Check-Ups and Wellness Visits
    Virtual primary care doctors can give you regular check-ups to make sure you're healthy. They talk to you about how you feel, check your health history and give you advice to stay healthy and lower health risks. Just like in person, virtual primary care doctors can provide referrals, test orders, documentation and more.

  • Help with Long-Term Health Issues
    If you have an ongoing condition like diabetes or asthma, virtual primary care doctors can help you manage it. They can prescribe or change your medicines, suggest healthy habits and teach you how to take care of yourself.

  • Coordinate Your Care
    Virtual primary care doctors can talk to other doctors and health experts to make sure you get the best care. They can order tests, review the results and send you to a specialist if needed.

Why should you see a First Stop Health doctor?

First Stop Health doctors are board-certified and have at least five years of experience providing direct patient care. They are passionate about providing personalized care that will improve your health.

Using virtual doctors has many benefits:

  • Easy Access: You can see a doctor from anywhere at any time! This is great if you can't travel, don't have childcare or are busy.

  • Saves Time: Virtual visits are usually quicker than going to a doctor's office, so you spend less time waiting. But that doesn't mean you'll feel rushed! Our doctors take the time needed to fully understand your health issues and come up with a plan to address them.

  • Saves Money: For most First Stop Health patients, virtual visits are FREE. You don't have to worry about copays, deductibles or coinsurance. 

Virtual primary and urgent care doctors make it easier to stay healthy by providing care via phone or video. Whether you need a check-up, help with a long-term condition, or quick advice for a sudden health problem, First Stop Health doctors are ready to help. 


Care you will love.
Enjoy the convenience and benefits of virtual healthcare and take charge of your health in a new way.

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*First Stop Health services are not intended to constitute a health plan. Those under 18 have access 24/7 virtual urgent care (with parental consent). Adults have access to all First Stop Health services. First Stop Health doctors do not prescribe controlled substances. Costs according to your medical plan may apply for prescriptions, lab orders and other non-FSH services.

Originally published Jul 1, 2024 2:51:33 PM.