Ongoing care from a personal doctor via phone or video
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Virtual appointments start on time so that you never feel rushed. Schedule your next appointment for a time that works for you.
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How virtual primary care works
Prevention & Wellness
Check in on your current health and make a personalized plan to stay healthy and strong. Get answers to questions you may have.
Mental Healthcare
Get diagnosis and ongoing care for your mental health. Treatment may include prescriptions, referrals and more.
Health Management
If you have a health condition you need to manage on a day-to-day basis, your virtual primary care doctor can provide ongoing treatment.
Referrals & Tests
Just like at an in-person visit, virtual primary care doctors can provide referrals, test orders, documentation and more.
Urgent Care
Get 24/7 care for cold, flu, UTI, rash, headache and more. Doctors call back in 6 minutes on average.
Hair & Skin Care
Doctors can treat issues like hair loss, dry skin, acne and more.
Sexual Health
Need birth control? STD screening? Have a question? Your virtual primary care doctor can help.
And More
Not sure if your concern can be addressed through virtual primary care? Just request a visit and your doctor will recommend next steps.
Brittany Brooks, MD
Assistant Director of Virtual Primary Care
Why did you choose to become a doctor?
Becoming a doctor started off a childhood dream. I saw how my own doctor, a family doctor, helped to make people feel better and wanted to do the same for others.
What is your medical specialty?
I am board-certified in Family Medicine.
Why do you love virtual primary care?
Virtual primary care allows me to reach patients in the comfort of their homes, which is especially important for those who may not see a doctor due to challenges with childcare, taking time off of work and transportation.
What does care that people love® mean to you?
It means that patients can get the quality care that they need when they need it with reduced barriers to access.
Marta Canfield, MD
Virtual Primary Care Doctor
Why did you choose to become a doctor?
I wanted to be able to help women like myself who had gone through frustrating medical experiences including not being heard by my doctors. I treat my patients as I would treat my family. I listen to their stories/history and make shared-decisions rather than telling my patients what to do. I take my job as a doctor(= teacher) seriously and educate my patients so that they can be their own advocates.
What is your medical specialty?
I am board-certified in Family Medicine.
Why do you love virtual primary care?
I feel like I can serve my patients better because I have more time to listen to them. Plus it is great for my schedule given I am a mom to my 2 young sons.
What does care that people love® mean to you?
I want my patients to feel respected and taken care of by giving them options and information so they can make their own healthcare decisions.
Rachelle Hippen, MD
Virtual Primary Care Doctor
Why did you choose to become a doctor?
I was always interested in science as a child, and when I was very young, I actually thought I wanted to be an astronaut. However, when I spent a week in the hospital after having spine surgery as a young teen, I was overwhelmed when I saw so many children who had been hospitalized with conditions that could have been prevented if they had had access to good healthcare. That’s when I decided to pursue medicine, and specifically, to work to ensure that as many people as possible had access to quality healthcare.
What is your medical specialty?
I am board-certified in Family Medicine.
Why do you love virtual primary care?
There are so many reasons why I love virtual primary care! But the most important thing to me is that it allows me to reach a diverse group of patients in a very convenient, personal way, while giving me the opportunity to build a relationship over time with my patients. This type of relationship can only come when patients are able to see the same provider consistently, and virtual primary care makes this much easier. I know how busy life can get, so my goal is to remove as many barriers as possible to taking care of your health.
What does care that people love® mean to you?
More than anything, care that people love means care that patients keep coming back to, and care that they want to share with their friends and family. When patients feel that you truly care about them, they will trust you to help them to care for themselves.
Sally Sartin, MD
Virtual Primary Care Doctor
Why did you choose to become a doctor?
As a child, I always had this vision of becoming a volunteer doctor in a place that really needed better access to medical care. I wanted to be able to help the most vulnerable people, especially those who are suffering from medical disease. Eventually, my vision came true! For two years, my husband and I served as volunteer doctors in a mission hospital about 15 miles from Kathmandu, Nepal.
What is your medical specialty?
I am board-certified in Family Medicine.
Why do you love virtual primary care?
I love the flexibility that virtual care provides both for me and the patient, the convenience and the accessibility for patients. It makes total sense to do virtual primary care, where the medical home can be brought to the patient, not the other way around, and treatment can be delivered in the most efficient way using modern technology.
What does care that people love® mean to you?
Care that people love means providing care that makes the most sense to the patient whether that's the convenience and efficiency of using a telehealth platform, connecting them with a specialist who really cares, or receiving the right treatment for their health concerns.
Jen Trudeau, RN, BSN
Virtual Primary Care Nurse
Why did you choose to become a nurse?
I have always had a passion to help and care for people. Nursing has so many avenues and ways to care for others, so choosing this profession was an easy decision for me.
What is your medical specialty?
Throughout my nursing career, most of my focus was on cardiology (heart care and heart-related illnesses). My favorite was working closely with the catheterization and electrophysiology laboratories, which basically look at the plumbing and electrical units of the heart. Cardiology just fascinates me.
Why do you love virtual primary care?
I love that we are giving patients an easy place to go to get great quality healthcare in a timely manner. No more waiting months to get into the office for a quick 5-minute face-to-face with a doctor. And our virtual primary care doctors are just amazing! I’m so happy to be working with such a smart and dedicated clinical team.
What does care that people love® mean to you?
As a nurse, I've seen firsthand how healthcare has changed over the years — and not always for the better. When I came to First Stop Health, it was so refreshing to join a group of true patient advocates who strive to help people in any way they can. I love how passionate and dedicated our company is to delivering care that people love. It's truly been inspiring.
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