At First Stop Health, we are proud to provide care that people love® with our Telemedicine, Virtual Primary Care and Virtual Mental Health solutions. Members can connect with our doctors 24/7 and in under 6 minutes (on average). Plus, there is little-to-no cost for patients to use our services. Whether it’s a sore throat or prescription refill, we are here to help. Here’s what patients say about our virtual care solutions.
"I had a very caring and professional provider. This is my first time using First Stop Health and I am thoroughly impressed. I’m proud that my company offers such a fantastic employee benefit!"
FSH Patient, OK, July 2024
"I didn't feel rushed, and I knew the doctor was listening to my concerns. She was very helpful. The visit was quick but thorough. I feel very confident in using First Stop Health."
FSH Patient, OH, July 2024
"I've used this app a few times and have never been disappointed. The doctor was by far the friendliest & most compassionate doctor I've had so far. He was very efficient and made sure everything was completed before we got off the phone. I think he has a natural ability to make others feel comforted and valued even over the phone."
FSH Patient, IN, July 2024
"My doctor called very quickly, listened to my symptoms well, and placed a prescription for me ASAP, which was super appreciated!"
FSH Patient, MN, July 2024
"My appointment was quick, easy and thorough! I'm so thankful for First Stop Health. I have a great doctor who is very professional, kind and knowledgeable!"
FSH Patient, MO, July 2024
"This is easier than going to the doctor's office and missing work for simple issues. I’m so happy to have a doctor I'm able to call and discuss symptoms and get care when needed."
FSH Patient, TN, July 2024
"The doctor was very thorough and personable. He made me feel very comfortable discussing my issue."
FSH Patient, IN, July 2024
"The doctor called promptly, listened attentively to the symptoms I was experiencing, and was very friendly and approachable!"
FSH Patient, MN, June 2024
"My doctor was very kind. She actively listened to my concerns and provided helpful advice. I highly recommend First Stop Health!"
FSH Patient, TX, June 2024
"The wait time was just a little over 5 minutes. The doctor was great! He listened and answered all my questions. He then sent the prescription to my pharmacy."
FSH Patient, NY, June 2024
"The doctor was very respectful and listened to me. She reflected back what I was saying to make sure she heard me correctly. It was a good visit that saved me a trip to the Urgent Care or ER."
FSH Patient, MO, June 2024
"My doctor was prompt, kind, thorough with his questioning, patient with me, and even wished me a happy birthday! This is my first call with First Stop Health, and I’m blown away by how quick and helpful it is! Thank you so much for this wonderful service! I’ll go pick up my Rx on my way to work."
FSH Patient, IN, June 2024
"The doctor was fantastic with great phone manners. I will follow all of his recommendations and take the meds he recommended."
FSH Patient, MI, June 2024
"The doctor was excellent. She was professional and to the point. She addressed the symptoms and provided quick treatment!"
FSH Patient, AR, June 2024
"Quick and easy! The doctor was fast, and it was easy to explain to him what was going on. He was also able to get my script ready close to where I live."
FSH Patient, MA, June 2024
"Very helpful! The doctor also suggested an allergist which as many times as I’ve had sinus infections and got meds, no one has ever suggested. Appreciate him so much!"
FSH Patient, MD, June 2024
"The doctor listened to my ailments & knew exactly what I needed. He quickly prescribed my medication to my pharmacist as well!"
FSH Patient, TN, May 2024
"The doctor was pleasant and worked quickly to confirm a diagnosis and get an antibiotic going. I started having symptoms while on vacation and appreciate being able to use First Stop Health while away from home."
FSH Patient, MO, May 2024
"The fast and prompt service was outstanding. He listened and addressed my concerns and as soon as I was able to get the medication I was in almost instant relief! Thank you for your attentiveness!"
FSH Patent, SC, May 2024
"The doctor was direct and precise in his questioning, quickly pinpointing my issue. He explained the diagnosis and the medication and maintained a pleasant and professional demeanor. I'm very pleased with the visit!"
FSH Patient, GA, May 2024
"It was easy, thorough, and helpful. I have already received an email regarding my prescription. I was impressed with the entire process!"
FSH Patient, NY, May 2024
"The doctor was willing to hear my symptoms, did not feel rushed and gave me options. She didn’t go into it assuming one direction was the solution and really made me feel heard and like my concerns mattered. Thank you!"
FSH Patient, MA, May 2024
"The doctor asked me detailed questions about my symptoms and recent history and consulted the medication and other things I should and should not eat/drink. It was a very easy, accurate and quick diagnosis!"
FSH Patient, PA, May 2024
"The doctor listened to my ailments & knew exactly what I needed. He quickly prescribed my medication and sent it immediately to my pharmacist!"
FSH Patient, FL, May 2024
"Fast response, very easy to understand. The doctor listened to me, asked a few questions and came up with a game plan. Fast, easy and effective!! The way a doctor’s visit should be!"
FSH Patient, GA, May 2024
"The doctor called me a couple of moments after I submitted my urgent care request. He was direct and got straight to the point but was also thorough. He exhibited a trust that I know my own body, which isn’t always the case with doctors for women. The doctor was polite, respectful, well-spoken, and eager to resolve my discomfort and restore my quality of life. 10/10 we need more doctors like this!"
FSH Patient, NC, April 2024
"Thank you for the quick help and calling in eye ointment! First Stop Health really is a huge help and a lifesaver when I feel so sick and don’t want to wait for hours in a waiting room full of other sick people. Thank you!"
FSH Patient, IL, April 2024
"I am a first-time user of First Stop Health. I'm on a family vacation in Florida. The doctor called in 0.5 seconds after filling out the survey explaining my symptoms. The doctor called in a prescription at the local pharmacy. The doctor was great, asking all the right questions. First Stop Health saved me a ton of time visiting an urgent care or ER during vacation. Highly recommend!"
FSH Patient, NY, April 2024
"My doctor listened to my symptoms and was very nice. This was the best experience I’ve had so far!"
FSH Patient, TX, April 2024
"It's hard to visit the doctor with my busy schedule. First Stop Health was a lifesaver!"
FSH Patient, IN, April 2024
"I felt heard and understood by the doctor. He listened to my concerns about the amount of medication I’ve been on in the last 6 months for a prior issue and assured me I would be okay with the medication he prescribed."
FSH Patient, MA, April 2024
"My doctor was great. She was very thorough, went over all my symptoms and gave me specific instructions. She was also very thorough with my current health issues and prescribed medication accordingly. I appreciate this service!"
FSH Patient, IN, April 2024
"I couldn’t believe how easy, convenient, and helpful First Stop Health was! My doctor was super nice and extremely knowledgeable! I can’t wait to recommend this service to all my coworkers!"
FSH Patient, RI, April 2024
"My doctor was incredibly kind and helpful. He was also well-versed in my medical condition/medication request. I appreciated his help!"
FSH Patient, TX, April 2024
"I called to discuss getting two prescriptions recommended for upcoming travel. My doctor immediately understood the reason for my call and explained which of the two he could prescribe and why. First Stop Health is a great alternative for requesting a prescription compared with going to a local clinic, with savings in time, reduced exposure to sick people and especially savings in cost. I am glad First Stop Health is available."
FSH Patient, SC, March 2024
"My doctor is very informative, listens well and gave us a couple of options! I appreciate the quick turnaround time from when I scheduled the call on the app!"
FSH Patient, MN, March 2024
"The doctor was fantastic! He listened to what was going on and provided me with quick and helpful care. I will be using this service with much more confidence in the future. It was a very simple process!"
FSH Patient, IN, March 2024
"I felt so heard and taken care of by the doctor. Maybe I'm super sensitive because I feel sick, but she was compassionate like a mother, and today I needed that. Thank you!"
FSH Patient, FL, March 2024
"I was very pleased with the doctor who took the time to talk to me. He was very knowledgeable and asked a few questions about my health and any concerns I had about my health. I didn't realize how quickly my concerns could be resolved without even leaving my home. I absolutely love this!"
FSH Patient, NJ, March 2024
"Thank you! I was able to get my daughter a consult, medication and she's ready for school tomorrow!! Very easy, fast and convenient!!"
FSH Patient, NC, March 2024
"I had a simple health issue resolved in just 2 minutes. This was so much more efficient than waiting around for 8 weeks to see a doctor, with a copay, for minor eczema."
FSH Patient, MA, March 2024
"The doctor was very personable and knowledgeable when discussing my symptoms. He provided a thorough explanation of the prescribed medications and treatment."
FSH Patient, MI, March 2024
"The doctor was very thorough. He gave good advice to get me through my current situation as well as how to progress if my situation did not improve."
FSH Patient, IA, March 2024
"This was my first time using First Stop Health. It was very easy to navigate and complete my information. The doctor called me right away and was very friendly while discussing my issue. The prescription was sent promptly to the pharmacy. Thank you for the help!"
FSH Patient, NY, February 2024
"The doctor was very professional and helpful. He was knowledgeable of medication and made me as a patient feel comfortable. One of the best experiences I’ve had during a health checkup!"
FSH Patient, CO, February 2024
"We got some great information about our son’s ailment. All questions answered and we are grateful for this service. The doctor was great. Thank you!"
FSH Patient, GA, February 2024
"The doctor called quickly after I submitted my inquiry. He was responsive, thorough, kind, and asked good questions. He prescribed an antibiotic which I think will help treat and alleviate my symptoms. Excellent service and responsiveness!"
FSH Patient, KY, February 2024
"I was coming out on the other side of Covid, but still having issues breathing and coughing. The doctor listened to me, walked me through the medications and it was so easy and quick! Super helpful not leaving the house while not feeling well."
FSH Patient, FL, February 2024
"This was my first time using a telehealth option. The app is user-friendly and I received a quick call back. The doctor was helpful and understanding. I will definitely use this service again!"
FSH Patient, CO, February 2024
"The doctor responded to my request promptly and was able to diagnose and prescribe medication for me in record time, all in an exceptionally professional manner! Thank you!"
FSH Patient, MN, February 2024
"This app has made talking to a doctor so easy! Quick service, very knowledgeable and a great experience!"
FSH Patient, TX, February 2024
"The doctor was quick to call and listened to symptoms. He obtained consent thoroughly before doing anything to discuss my child's illness. He provided just what she needed to recover."
FSH Patient, NJ, February 2024
"The doctor called within two minutes of when I booked the visit. He understood my concerns and got the antibiotic called in right away. This was so convenient without having to go to urgent care and get exposed to more germs!"
FSH Patient, NY, January 2024
"This was probably one of the best visits I have had with a doctor in over 10 years. My doctor was very thorough, patient, knowledgeable, and provided clinical evidence and reasoning behind prescription/medication choices. I would highly recommend!"
FSH Patient, MA, January 2024
"My telemedicine visit was easy to set up using the app. The doctor was quick to call me and was very professional and helpful!"
FSH Patient, ID, January 2024
"Quick, thorough, and helpful! The doctor understood what medication was safe with breastfeeding. I felt heard and understood! Thank you!"
FSH Patient, IL, January 2024
"First Stop Health is an absolute lifesaver. I could not be more pleased with all of the help I have received. My doctor was very pleasant to speak with and seemed genuine. Thank you!"
FSH Patient, NC, January 2024
"I had an ear infection but was afraid it would get worse over the weekend before I could get into a doctor's office. I called First Stop Health and spoke with a doctor within 30 minutes. He called in an antibiotic 10 minutes later and I picked it up on the way home that afternoon. This is a great service with no out-of-pocket cost!"
FSH Patient, FL, January 2024
"I am so grateful that we have the First Stop Health option as part of our health insurance plan. I would much rather be able to talk to a doctor over the phone or online about my issue than have to go to an office and sit in a waiting room with many other people and take the chance of getting something other than what I went in for at first."
FSH Patient, NJ, January 2024
"I’m so appreciative the doctor was able to treat me on a Saturday when my primary doctor is unavailable. I find it important to not go to the ER for things like this that can be resolved so quickly and conveniently."
FSH Patient, VA, December 2023
"The doctor was interested in my issue, thorough with his questions and quickly took care of my needs. I'm very happy to have this option!"
FSH Patient, MD, December 2023
"Setting this up was super easy. I got a prescription sent to my local pharmacy and I felt my concerns were listened to, all from the comfort of my couch!"
FSH Patient, SC, December 2023
"This service saved me a trip and money to go see my primary care doctor. The doctor I spoke with understood my symptoms and prescribed medication very quickly. Thank you!"
FSH Patient, FL, December 2023
"This was our first time using the First Stop Health app and I'm extremely pleased with the app and my experience. The doctor called us back within 15 minutes. He was very friendly and easy to communicate our issues with. I will be using this as my first choice going forward."
FSH Patient, NJ, December 2023
"The doctor was super friendly, readily offered information and prescribed medication for the symptoms I have! I highly recommend this service!"
FSH Patient, MI, December 2023