3 Real-Life Scenarios When Employees Will Use Telemedicine

November 3, 2015

Teira Gunlock

Telemedicine benefits are proven money- and time-savers, both for the employer and their employees. But like most benefits, you won’t see return on your investment unless your employees are actually using it.

We thought it might be helpful to give you a few real-life scenarios where your employees won’t just use  the benefit, but be truly grateful they work for an employer who provides such a wonderful thing.

It's 3 o'clock on a Friday, and the cold you've been nursing all week just took over your sinuses.

  • You call your primary care doctor’s office and find out he can’t see you until next Tuesday.

  • You remember you have access to 24/7 telemedicine and call your provider from your desk.

  • Within minutes, you are connected to a doctor. He diagnoses your illness, and offers to give you a prescription to help with your symptoms.

  • On your way home from work, you pick up your prescription. Within the hour, you are in bed at home resting comfortably.

By using telemedicine benefits, you saved hundreds of dollars by not going to an urgent care center on a Friday night. You also didn’t have to wait days to see someone in your regular clinic, and got immediate treatment with a prescription.

It's late Saturday night, and your child suddenly starts vomiting.

  • You grab the car keys, about to head to the emergency room, but you decide to call your telemedicine benefits provider for a consult first.

  • You had imagined several hours in an ER waiting room with a sick and miserable child; instead, within minutes, you are talking to a doctor and reviewing your child’s symptoms.

  • The doctor puts your mind at ease that your child most likely has a virus and gives you a few suggestions on how to help your child’s symptoms to help them sleep more comfortably.

You have potentially saved more than $1,000 in the out-of-pocket cost of an ER visit. You also got the peace of mind that your child is safe while also avoiding hours of misery at the ER.

You’re halfway to the airport for a vacation but forgot your blood pressure medication, and you need an emergency Rx refill.

  • You consider turning around but are fairly sure you will miss your flight, so you press on.

  • You call the resort to see if they have a doctor on-call, but an appointment costs $175 (minimum).

  • On your key chain you see your telemedicine membership card and realize you can probably call to get a prescription.

  • While waiting at your gate to catch your flight you have a 5-minute consultation with a physician over the phone. She helps you find a pharmacy that is within a few miles of your destination airport and writes an emergency refill.

  • When you land at your destination, your prescription is waiting for you.

You saved $175 in appointment fees with a local doctor, eased your mind before traveling in just 5 minutes, and didn’t miss a single dosage of your medication. 

These three real-world situations can be unnerving when you’re in them, but because you, the benefits provider, are being proactive in helping your employees, they’ll have more money in their pockets and time on their hands. 

So many benefits today simply don’t provide real value to employees. Telemedicine benefits can truly turn a nightmare situation for your staff into a delightful experience. You can help make that happen.

Originally published Nov 3, 2015 2:00:00 PM.