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First Stop Health's Successful Engagement Drives Telemedicine Usage and Savings for Cuyahoga County

Nick Severino

When the Educational Service Center of Cuyahoga County in Ohio was looking for a way to enhance healthcare for its faculty and staff and trim costs, it initiated an employer telehealth program in July 2017. And while hospital IT shops might not typically look to education departments to learn about the Triple Aim, there are lessons that private and public health entities can learn from. 

In the first 90 days, for instance, were 45 telemedicine consultations happened. The average savings by using the telemedicine option was $342 each visit, and the median wait time until speaking with a doctor was 2 minutes and 23 seconds, said Russ Bennett, director of leadership services at Educational Service Center of Cuyahoga County.  Read more...

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