First Stop Health Benefits for Christian Appalachian Project

Telemedicine and Virtual Counseling

Provided FREE to employees enrolled in the medical plan and their covered dependents.

One-Color Standard Logo Blue (1)

 

The care you need, when and where you need it.

To talk to a doctor or counselor, get the app or log in online.  You can also just call 888-691-7867!

Telemedicine

Talk to a Doctor 24/7

With First Stop Health Telemedicine, you can visit a doctor via phone or video — whenever, wherever. We'll make your life easier when:

  • You're sick. Save time and money! Call a doctor for diagnosis and treatment for a wide variety of health issues, including sinus infection, cold and flu, pink eye, and more.
  • A loved one is sick. Your membership includes your covered dependents.
  • You need a prescription refill in a pinch. When appropriate, doctors can send prescriptions to a pharmacy of your choice.*

Here's how it works:

Telemedicine Overview

 

VIRTUAL COUNSELING

Talk to a Counselor via Phone or Video

Sometimes, you just need someone to talk to. You have access to counselors via phone or video at no cost to you. Use virtual counseling to work towards a solution for:

  • Depression & Anxiety
  • Work/Life Stress
  • Family & Relationships
  • Substance Use
  • Grief & Loss
  • And More
Virtual Counseling Overview

 

FIRST STOP HEALTH MOBILE APP

The easiest way to use First Stop Health

Here’s what you can do:

  • Request a doctor or counselor in a few clicks
  • Download your sick note
  • Update your profile and family information
  • View instructions from your doctor

FAQ's

Benefit Basics

Why did we add telemedicine and virtual counseling as an employee benefit?
By providing virtual access to doctors and counselors, we help employees save time going to and from in-person visits. We can help them save money on unnecessary claims and copays, as well. 


Who is enrolled?

All medical-enrolled employees are automatically enrolled in First Stop Health along with their covered dependents. Family members do not need to be enrolled in a medical plan to use First Stop Health.


How do employees use the service?

To use the service, employees can download the mobile app (search First Stop Health in their app store), login at fshealth.com or call 888-691-7867. Pre-registration is not required, and the service is available 24/7.


How much does it cost?

$0. The service is FREE to use.


What can be treated?

Employees can call First Stop Health for diagnosis and treatment of sinus issues, sore throats, coughs, etc. Many illnesses typically treated in an urgent care center, doctor’s office, or even emergency room can be diagnosed and treated within minutes. They can also speak with a master’s level counselor for issues like depression/anxiety, work and home life stress, substance abuse and more.

Care you will love.

Want to learn more about your virtual health services? Download the flyer.