First Stop Health partners with Alight Solutions to provide Compass' Healthcare Navigator solution to clients

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First Stop Health, a national leader in telemedicine services, is partnering with Alight Solutions through its Compass Healthcare Navigation Solution to enhance and expand its member experience.

Through the relationship, First Stop Health members, whose employers elect to add healthcare navigation to their services, will now have access to the following new services:

  • Cost and service comparison for major healthcare expenses such as surgery, radiology and other procedures
  • Physician recommendation & appointment setting
  • Health benefit education and guidance
  • Concierge-level coordination of care
  • Medical bill review and remediation


First Stop Health’s CEO, Patrick Spain said, “Our goal is to delight our members. By adding healthcare navigation to our telemedicine service, First Stop Health has taken a big first step in building a more comprehensive, high utilization virtual care offering for mid-market and large group clients and their employees; while guaranteeing an impressive ROI for our customers.”

For employers who enroll in First Stop Health and Alight’s combined virtual care offering in 2018 and 2019, the company is offering a guaranteed ROI of 50% on their investment. 

By guiding members through their care journeys, First Stop Health and Alight are committed to simplifying healthcare complexities, removing barriers to high-quality care, optimizing benefit coverage and improving cost-effective outcomes.

About First Stop Health
Chicago-based First Stop Health provides virtual healthcare services, including telemedicine and care navigation to members 24/7/365 via phone, online video consultation, and iPhone and Android apps. With convenient access to U.S.-based physicians and care navigation consultants in all 50 states and the District of Columbia, members receive medical advice, diagnosis, and treatment that is convenient, cost reducing, and of the highest quality. Connect with First Stop Health on the WebLinkedInOwlerFacebook and Twitter.

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